Main Idea #1 - reform customer race management Brown, Smith Wallace Consulting White Paper. 2011. Relationship Management - use knowledge to Enhance Supplier, Customer and Employee Interactions. Retrieved from http://www.softwarethinktank.com/wp-content/uploads/RelationshipManagement.pdf Richard Davis. 2010. Integrating ERP and CRM. Retrieved from http://www.industryweek.com/planning-amp-forecasting/integrating-erp-and-crm Doug Howardell. 2011. ERP spate cleanse Customer Service. Retrieved from http://www.theacagroup.com/7-25-ERPImproveCustomerService.htm Main Idea #2 - Reduce connection costs Severin Grabski, Stewart Leech and Alan Sangster. 2009. Management Accounting in prototypic step Resource Planning administrations. Retrieved from http://wgu.skillport.com/skillportfe/assetSummaryPage.action?assetid=37205 Roeland H.R.M. Aernoudts, Ton H. forefront der Boom, Gert J. van der Pijl, and Ed G.J. Vosselman. 2005. Management Accounting C hange and ERP, an discernment of Research. Retrieved from http://papers.ssrn.com/sol3/papers.cfm?abstract_id=984201 tom West. 2007. How Does ERP/Business Automation Save silver? Retrieved from http://www.ttoolboxes.ca/blog/index.
cfm/2007/1/30/How-Does-ERPBusiness-Automation-Save-Money Main composition #3 - Increase the productivity of the entire organization Scott Hamilton. 2003. Maximizing Your ERP System: A working Guide for Managers. Retrieved from http://mmlviewer.books24x7.com/toc.asp?bookid=5161 Frederic Adam and David Sammon. 2004. The Enterprise Resource Planning ten: Lesso ns Learned and Issues for the Future. Retr! ieved from http://mmlviewer.books24x7.com/toc.asp?bookid=7079 David A. Turbide. 2005. basketball team Ways ERP Can patron You Implement Lean. Retrieved from http://www.computerworld.com/pdfs/Epicor_5_Ways_WP.pdf Tom Heinricher. Optimize Your Business: How ERP Can Improve Productivity and Profitability. Retrieved from...If you exigency to get a full essay, inn it on our website: OrderCustomPaper.com
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